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Split product operations
Flights, hotels, and tours were managed through separate routines.
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Client Success Story
One OTA Experience for Flights, Hotels, and Tours
UmraPro unified multi-product booking operations into one consistent platform for both retail and agency users.
Industry
OTA
Region
Africa
Model
B2B + B2C
Scope
Multi-Product OTA Setup
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Client Review
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We moved from scattered workflows to one clear operational system for all our products.
UmraPro Team
Operations Team, UmraPro
Challenges
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Checkout inconsistency
Product switching introduced avoidable friction during booking.
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Heavy support dependency
Teams handled repeated operational requests that should be automated.
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Unified Workflow
Product Operations
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Smoother Booking Path
Customer Journey
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Lower Manual Load
Daily Execution
Screenshots
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Technology Stack
PHP 8.x
MySQL
JavaScript
REST API
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