Umrah module
Umrah booking software for Hajj and Umrah operators
Sell Umrah and Hajj packages built from flights, Makkah and Madinah hotels, transfers and the visa step, then run every group from registration to return in one admin.
- Package builder
- Group rosters and rooming
- Visa and document tracking
- Sub-agent portal
Package builder
Build an Umrah package block by block
Umrah package software should work the way your team already thinks: flights, a Makkah hotel, a Madinah hotel, the visa step and ground transport stacked into one product with one price per person. Switch a block off and the total follows.
Umrah is never a single booking. It is a package of flights, hotels near the Haram in Makkah and Al-Masjid an-Nabawi in Madinah, ground transport and documents, sold to groups and often through sub-agents. The module holds those parts together, so pilgrims book online and your team runs each departure from one dashboard.
Built fromFlightsStaysAll integrations
- Your margin+ –
Package price
–per person, quad room
Deposit to hold a place: –
Example figures. Your own rates, suppliers and margins set the real price.
What every package carries
Package builder
Combine flights, Makkah and Madinah nights, meals, transfers, ziyarat and the visa step into one priced product.
Group rosters
One booking for a family or a full group, with every pilgrim's details, seat and room on the record.
Room sharing
Double, triple and quad occupancy priced per person, with rooming assigned per hotel and city.
Visa and documents
Passport details, photos, vaccination certificates and visa status stored against each pilgrim.
Transfers and ziyarat
Airport arrivals, the Makkah to Madinah journey and ziyarat visits planned into the itinerary.
Deposits and instalments
Hold a place with a deposit and collect the balance before departure, with the history on the booking.
Nights and hotels
Split the nights and show the walk to the Haram
Pilgrims compare packages by how many nights they spend in each city and how far the hotel is from the mosque. The module puts both in front of them before they book.
MakkahDistance to Masjid al-Haram
- 80mHotel facing the Haram ★★★★★2 min walk–per night
- 450mHotel on the walking route ★★★★7 min walk–per night
- 900mValue hotel with shuttle ★★★Hotel shuttle to the Haram–per night
MadinahDistance to Al-Masjid an-Nabawi
- 60mHotel in the central area ★★★★★1 min walk–per night
- 300mHotel near the mosque gates ★★★★5 min walk–per night
- 750mValue hotel ★★★11 min walk–per night
Example figures. Your own rates, suppliers and margins set the real price.
Nights per city
Set the Makkah and Madinah nights on each package and price every split you offer as its own option.
Walking distance on every hotel
Store the distance and walking time to the Haram for each property, so a family with elderly parents can choose the closest hotel with confidence.
Shuttles and transport
Mark hotels that run a shuttle, and plan the airport arrival and the Makkah to Madinah journey into the same itinerary.
Contracted hotel blocks
Load the rooms you contract in Makkah and Madinah, with your own rates, allotments and release dates.
Package tiers
Economy, standard and premium, side by side
Pilgrims compare before they commit. A clear comparison of hotels, distance, rooms and inclusions answers their questions before they call your office.
| Included | Economy Umrah packageFrom–per person | Standard Umrah packageFrom–per person | Premium Umrah packageFrom–per person |
|---|---|---|---|
| Hotel category | 3★ in Makkah and Madinah | 4★ in Makkah and Madinah | 5★ in Makkah and Madinah |
| Distance to the Haram | About 900 m, hotel shuttle | About 450 m, on foot | Facing the Haram |
| Room sharing | Quad room | Triple room | Double room |
| Meals | Room only | Breakfast | Breakfast and dinner |
| Flights | Group fare with a connection | Group fare | Direct flights |
| Ground transport | Shared coach | Shared coach | Private car |
| Ziyarat | Optional extra | Makkah and Madinah | Guided by a scholar |
| Visa processing | Included | Included | Included |
Tier names, inclusions and prices are yours to set. Add a Ramadan or school holiday version of any tier, or a fourth tier for families.
Groups
Every pilgrim, room and passport in one group record
Hajj and Umrah travel agency software has to run the group, not just take the booking. Each departure keeps its pilgrims, their group leader, the rooming plan and every passport and visa status together.
| Pilgrim | Passport | Room | Visa |
|---|---|---|---|
| Ahmed Rahman | •••• 4821 | Quad 1 | Issued |
| Aisha Rahman | •••• 4822 | Quad 1 | Issued |
| Yusuf Ali | •••• 7310 | Quad 2 | Approved |
| Maryam Ali | •••• 7311 | Triple 1 | Approved |
| Ibrahim Khan | •••• 1958 | Triple 2 | Submitted |
| Khadija Khan | •••• 1959 | Triple 2 | Submitted |
| Omar Siddiqui | •••• 6604 | Double 1 | Documents |
| Zainab Siddiqui | — | Double 1 | Documents |
16 more pilgrims in this group
Rooming planMakkah
- Quad 1
- Quad 2
- Quad 3
- Triple 1
- Triple 2
- Double 1
One manifest per departure
Families and individual pilgrims who booked separately join the same departure, each with their own record, contact details and payment history.
Mutawwif and group leaders
Assign a mutawwif or group leader to each group, with access to the manifest, the itinerary and the transport times they need on the ground.
Quad, triple and double rooming
Place pilgrims into rooms per hotel and city, keep families together, and see at a glance which beds are still free.
Group and rooming lists
Pilgrim lists per departure, ready to share with hotels, transport and group leaders.
Also seeGroup ToursTravel agency CRM
Visa workflow
From documents to an issued visa, tracked for every pilgrim
Each pilgrim moves through four statuses. Your team sees the whole group on one board and follows up only with those who still need something.
- 01 / 04
Documents
Collect uploads and track each traveller's visa status.
3 pilgrims13% - 02 / 04
Submitted
The application is lodged through your agency's official channel and the date is recorded on the booking.
5 pilgrims21% - 03 / 04
Approved
Approval is noted against the pilgrim, so the rooming and transport plan can be confirmed.
4 pilgrims17% - 04 / 04
Issued
The visa is attached to the pilgrim's record and sent with the vouchers and itinerary.
12 pilgrims50%
Document checklist per pilgrim
- Passport valid for at least six months
- Passport photo
- Vaccination certificate
- Return flight booking
- Hotel confirmation for Makkah and Madinah
PHPTRAVELS does not issue visas. Your agency applies through the official channels open to it; the software keeps the documents and the status on each booking.
Because documents and statuses live on the pilgrim record, the same information feeds the group manifest, the rooming list and the travel documents. Nothing is retyped from a spreadsheet or a chat thread.
- Wallet balance
- –
- Credit limit
- –
- Balance due
- –
| Package | Your net rate | Agent markup | Agent sells at |
|---|---|---|---|
| Economy Umrah package | – | + – | – |
| Standard Umrah package | – | + – | – |
| Premium Umrah package | – | + – | – |
Example figures. Your own rates, suppliers and margins set the real price.
B2B agents
Sub-agents sell your packages at their own markup
Many Umrah operators sell through partner agencies. Give each sub-agent a login, a net rate and room to add their own margin, while every booking lands in your admin.
Sub-agent portal
Agents book your packages with their own rates, commissions, credit limit and wallet.
Net rates and agent markups
Publish a net rate per package and agent group. Agents add a fixed or percentage markup and their customers see only the final price.
Credit limits and wallet
Agents top up a wallet or book against a credit limit you set, with every top-up and booking on the agent ledger.
Reports
Bookings, revenue, outstanding balances, supplier payables and agent ledgers.
Read moreB2B travel portalB2B agent wallet
FAQ
Umrah booking software questions
What Hajj and Umrah operators ask before moving their groups online.
Talk to salesSoftware that lets pilgrims choose an Umrah package, register everyone travelling, upload documents and pay online, while your team manages packages, hotel blocks, rooming, transport, visa status and payments from one admin.
Yes. Hajj packages are built, priced and managed the same way, with groups, rooming and documents per pilgrim. Hajj places and permits are allocated through the authorities in your country, and the software records them against each booking.
A booking can hold a family or a whole group. Each pilgrim has their own record, rooms are priced per person by double, triple or quad occupancy, and group and rooming lists are produced per departure.
No. Visas are applied for through the official channels available to your agency. The software collects passport details and documents from each pilgrim and tracks the visa status on the booking, so nothing is kept in a separate spreadsheet.
No. You load the hotel allocations you contract yourself, or connect hotel and flight suppliers with the credentials they issue to you. The platform runs the operation; contracts and authorisations stay with you.
Yes. Take a deposit when the place is booked, set the date the balance is due, and collect the rest online or at your office, with receipts and the payment history on the booking.
Yes. Sub-agents book in the B2B portal with their own rates, commissions, credit limit and wallet, and every booking lands in your admin for central settlement.
Yes. Every plan includes the full source code under a commercial licence and you host it yourself, so your developers can adapt the Umrah module to your operation.
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