Umrah module
Umrah booking software for Hajj and Umrah operators
Sell Umrah and Hajj packages built from flights, Makkah and Madinah hotels, transfers and the visa step, then run every group from registration to return in one admin.
- Package builder
- Group rosters and rooming
- Visa and document tracking
- Sub-agent portal
The Umrah module
A Hajj and Umrah management system in one admin
Umrah is never a single booking. It is a package of flights, hotels near the Haram in Makkah and Al-Masjid an-Nabawi in Madinah, ground transport and documents, sold to groups and often through sub-agents. The module holds those parts together, so pilgrims book online and your team runs each departure from one dashboard.
- Load your Makkah and Madinah hotel blocks or connect hotel and flight suppliers
- Build packages with nights, room sharing, transfers and ziyarat
- Price per person by season, room occupancy and channel
- Collect each pilgrim's passport details and documents online
- Take a deposit, collect the balance and issue the travel documents
- Departing from
- Manchester (MAN)
- Travel month
- February 2027
- Nights
- 7 Makkah, 5 Madinah
- Pilgrims and rooms
- 4 adults, quad room
Packages and groups
Complete Umrah packages, not loose bookings
Each package carries its hotels, room sharing, transport and visa step, so pilgrims compare what is included and your team delivers it as sold.
- 3★Economy Umrah package7 nights Makkah, 5 nights Madinah · Quad room$1,450per person
- 4★Standard Umrah package4-star hotels · Triple room · Breakfast$1,890per person
- 5★Premium Umrah package5-star hotels facing the Haram · Double room$2,790per person
Package builder
Combine flights, Makkah and Madinah nights, meals, transfers, ziyarat and the visa step into one priced product.
Group rosters
One booking for a family or a full group, with every pilgrim's details, seat and room on the record.
Room sharing
Double, triple and quad occupancy priced per person, with rooming assigned per hotel and city.
Visa and documents
Passport details, photos, vaccination certificates and visa status stored against each pilgrim.
Transfers and ziyarat
Airport arrivals, the Makkah to Madinah journey and ziyarat visits planned into the itinerary.
Deposits and instalments
Hold a place with a deposit and collect the balance before departure, with the history on the booking.
Booking lifecycle
From package to return, in one record
Every departure follows the same path, whether pilgrims book online, at your office or through a sub-agent.
Build
Create packages from hotel blocks, flights, transport and services.
Register
Pilgrims book and add passport details for everyone in the party.
Documents
Collect uploads and track each traveller's visa status.
Pay
Deposit online, balance by the due date, receipts by email.
Allocate
Assign rooms, seats and transport for the whole group.
Travel
Vouchers, itinerary and pickup times issued to every pilgrim.
Settle
Supplier payables, agent commissions and departure reports.
Inventory
Your allocations, group seats and connected suppliers
Most operators combine contracted rooms for the core package with supplier rates to fill the gaps, all under one set of markups.
Contracted hotel blocks
Load the rooms you contract in Makkah and Madinah, with your own rates, allotments and release dates.
Group air seats
Add the group fares and seat blocks you agree with airlines, alongside live flight content.
Connected suppliers
Pull hotel and flight rates from the suppliers you connect, using the credentials they issue to you.
Back office
Run every departure from one dashboard
Packages, pilgrims, agents and money in the same admin as every other product you sell.
Pricing and margins
Per package, season, room occupancy or channel, as fixed amounts or percentages.
Roles and access
Admin, staff, sub-agent and pilgrim accounts, each with its own permissions.
Sub-agent portal
Agents book your packages with their own rates, commissions, credit limit and wallet.
Group and rooming lists
Pilgrim lists per departure, ready to share with hotels, transport and group leaders.
Vouchers and invoices
Issued automatically with receipts for every deposit and final payment.
Reports
Bookings, revenue, outstanding balances, supplier payables and agent ledgers.
Compare
Spreadsheets and messages vs Umrah booking software
Many Umrah operators still run groups from spreadsheets, phone calls and chat threads. This is what changes.
| Task | Manual process | PHPTRAVELS |
|---|---|---|
| Packages | Manual processPrices sent as images and changed by hand each season | PHPTRAVELSPackages priced per person and published online |
| Pilgrim details | Manual processPassport data typed from photos into a sheet | PHPTRAVELSPilgrims enter their own details and upload documents |
| Visa step | Manual processStatus kept in a separate list and chased by phone | PHPTRAVELSVisa status on each pilgrim's record |
| Rooming | Manual processRoom sharing rebuilt for every departure | PHPTRAVELSRooms and occupancy assigned per group and hotel |
| Payments | Manual processDeposits and balances tracked in a notebook | PHPTRAVELSDeposits, due dates and receipts on the booking |
| Sub-agents | Manual processBookings sent by message and re-entered | PHPTRAVELSAgents book directly in their own portal |
| Reporting | Manual processTotals added up after each season | PHPTRAVELSLive reports per departure and agent |
Use cases
Built for the way you serve pilgrims
Hajj and Umrah operators
Your own packages, hotel blocks and group departures, sold direct to pilgrims.
Travel agencies
Umrah packages next to flights, hotels and holidays on the same website.
Wholesalers
Packages distributed through a network of sub-agents, settled centrally.
Why PHPTRAVELS
Yours to run, change and grow
Source code included
Self-hosted under a commercial licence, so you can adapt every screen and workflow.
Unlimited packages
Add as many packages, departures, pilgrims and agents as your business needs.
24 languages
Including Arabic, Urdu, Bengali, Indonesian, Malay and Turkish, with right-to-left layouts.
B2C and B2B
One installation for your public site and your sub-agent portal.
FAQ
Umrah booking software questions
What Hajj and Umrah operators ask before moving their groups online.
Talk to salesSoftware that lets pilgrims choose an Umrah package, register everyone travelling, upload documents and pay online, while your team manages packages, hotel blocks, rooming, transport, visa status and payments from one admin.
Yes. Hajj packages are built, priced and managed the same way, with groups, rooming and documents per pilgrim. Hajj places and permits are allocated through the authorities in your country, and the software records them against each booking.
A booking can hold a family or a whole group. Each pilgrim has their own record, rooms are priced per person by double, triple or quad occupancy, and group and rooming lists are produced per departure.
No. Visas are applied for through the official channels available to your agency. The software collects passport details and documents from each pilgrim and tracks the visa status on the booking, so nothing is kept in a separate spreadsheet.
No. You load the hotel allocations you contract yourself, or connect hotel and flight suppliers with the credentials they issue to you. The platform runs the operation; contracts and authorisations stay with you.
Yes. Take a deposit when the place is booked, set the date the balance is due, and collect the rest online or at your office, with receipts and the payment history on the booking.
Yes. Sub-agents book in the B2B portal with their own rates, commissions, credit limit and wallet, and every booking lands in your admin for central settlement.
Yes. Every plan includes the full source code under a commercial licence and you host it yourself, so your developers can adapt the Umrah module to your operation.