Services
Custom travel solutions built step by step around your operation
New supplier APIs, custom modules, apps, migrations and integrations, scoped in writing, built in short cycles you can see and handed over with the source code.
- Written scope first
- Estimate before work starts
- Demos as we build
- Source code handed over
How an engagement runs
Six stages from first call to live support
Custom travel solutions from PHPTRAVELS start from a working booking platform, not a blank page. Custom travel software development then adds only what your business needs, in six stages with a clear output at each one.
Every stage ends with something you can read, test or approve. Nothing moves to the next stage until you agree with what the last one produced. Pick a stage to see what you bring, what you get and the check that closes it.
01
Scoping call
We listen to how you sell, book and service trips.
- Notes of the call, shared with you
- A first list of what the core already covers
- Open questions to answer before the scope
02
Written scope
The work described in plain words, item by item.
- A scope document with each feature listed
- What is in the first release and what waits
- Acceptance notes for every item
03
Estimate and timeline
Hours, cost and dates before any work begins.
- Estimated hours per scope item
- The total cost and a delivery timeline
- The first block of hours to book
04
Build cycles with demos
Short cycles, each ending with working software.
- Daily progress reports
- A demo of finished items at the end of each cycle
- A live list of done, in progress and next
05
Testing
Each change tested against the scope and your data.
- Tests of every delivered change
- Supplier sandbox or certification runs where needed
- A fix list closed before release
06
Handover and support
The code is yours, and so is the platform.
- The complete source code of the delivered work
- Free fixes for bugs in the delivered work
- Support on your plan, and a path for the next phase
You bring
Your business model, the suppliers you use or want, and the problem the platform must solve.
Closes when
Both sides agree on the goal of the first release.
You bring
Mockups, reference sites, supplier documents, screenshots or PDFs. The clearer the brief, the tighter the scope.
Closes when
You sign off the scope. Changes after this are handled as new items.
You bring
A PHPTRAVELS licence. Custom work is for licence holders, so every project gets dedicated attention.
Closes when
You approve the estimate and the first 8-hour block is paid.
You bring
Quick answers to questions and feedback on each demo.
Closes when
Every scope item is built and shown to you.
You bring
Test bookings, real supplier test credentials and sign-off from the people who will use it.
Closes when
You accept the work against the acceptance notes.
You bring
Access to your server or the delivery method you prefer.
Closes when
The work runs live on your server.
Request catalogue
What clients ask us to build
Five requests make up most custom work. Each one has a typical scope, a short list of inputs and a few things that add time.
New supplier API
Typical request
We have a contract with a supplier that is not in the standard list. Can you connect it?
- Typical scope
- Search, availability, price check, booking and cancellation mapped into the platform's booking model, with markups applied on top.
- What we need from you
- Your supplier contract, API documentation and sandbox credentials.
- What adds time
- Certification by the supplier, static content imports and unusual cancellation rules.
Read moreCustom API integration
Custom module
Typical request
Our team works in a way no standard screen supports. We need a new flow.
- Typical scope
- A new booking flow, approval step, field set, report or back-office tool built as its own module next to the core.
- What we need from you
- The workflow as it runs today, who uses it and what the output must be.
- What adds time
- Many user roles, many edge cases and changes to the checkout.
Read moreTravel software development
Mobile app
Typical request
We want our own branded app on iOS and Android, connected to our platform.
- Typical scope
- Branded apps on the platform's booking data, plus changes to screens and flows for your products.
- What we need from you
- Your brand assets, store accounts and a list of the screens that matter most.
- What adds time
- Store review rules, push notifications and features the web version does not have.
Read moreTravel app development
Migration
Typical request
We are moving off an old booking system and spreadsheets. Can we keep our data?
- Typical scope
- Customers, agents, products and booking history moved into PHPTRAVELS, with old URLs redirected so search traffic is kept.
- What we need from you
- Exports of your current data and a list of the pages that bring traffic.
- What adds time
- Messy or incomplete source data and records that must match exactly.
Read moreTravel technology consultant
Business integrations
Typical request
Bookings should flow into our accounting, CRM and payment tools without retyping.
- Typical scope
- Booking, payment and customer events sent to the tools you run, or a new payment gateway at checkout.
- What we need from you
- API access to each tool and the fields each team needs to see.
- What adds time
- Two-way sync, scheduled exports and older systems with no API.
Read moreTravel accounting integration
Hourly rates and how work is billed are on the customizations page. We do not quote a price here, because every scope is different. Customization
Compare approaches
Three ways to get custom travel software
The right choice depends on how different your business really is, how fast you need to launch and who will maintain the code.
| Question | Configure the core | Core plus scoped custom work | Bespoke build from zero |
|---|---|---|---|
| Best for | Standard OTA, agency or B2B models | A standard core with a few real differences | A product with no travel core in common |
| First release | As soon as setup is done | Core live early, custom items added in cycles | Only after every travel function is written |
| Search, booking, vouchers, invoices | Ready | Ready, extended where needed | Built and tested by you |
| Supplier connections | Existing integrations | Existing ones plus new APIs you need | Every API built and maintained in-house |
| Delivery risk | Low | Limited to the custom items | Spread across the whole system |
| Source code | Included with the licence | Included, plus the code of the custom work | Yours, and yours alone to maintain |
Before the call
What to send for a fast, accurate estimate
A good brief saves days. You do not need a technical document. You need clear answers to the questions below.
- 1Your business model: who books, who pays and who you sell to
- 2The suppliers and GDS you use, with contract status and API documents
- 3Screens or flows that must change, with screenshots or rough sketches
- 4Reference sites you like, and what exactly you like about them
- 5The tools bookings must reach: accounting, CRM, payments, reports
- 6Any data to move from your current system, and its format
- 7What must be in the first release and what can wait
- 8Your target launch date and any hard deadline behind it
Not sure about some answers? Book the call anyway. Open questions are what the scoping call is for.
Billing and ownership
How custom travel software development is billed and owned
Custom work runs on a PHPTRAVELS licence, so the travel core is already paid for once and owned by you. Licences are one-time, starting at $2,499. Custom work is billed on top, by business hours.
Because every scope is estimated first, you know the expected cost before anything starts. The final cost follows the hours actually spent, and the daily reports show where they went.
Related readingPricingHow we work
- Who can order
- PHPTRAVELS licence holders
- Billing
- Business hours, in 8-hour blocks paid in advance
- Final cost
- Follows the actual development hours
- Progress
- Daily reports while the work runs
- Bugs
- Fixed free of charge in the delivered work
- Code
- Full source of the delivered work, sent your way
- Your own team
- Enterprise includes the right to modify the source yourself
Is it the right route
When custom work makes sense, and when it does not
We would rather tell you early that you do not need custom work than bill hours you could save.
A good fit
- You hold a supplier contract the platform does not connect yet
- Your team follows a booking or approval process no standard screen supports
- Bookings must reach accounting, CRM or reports without retyping
- You are leaving an old system and need to keep data and search traffic
- Your brand or app must look and work unlike anyone else's
Probably not needed
- The change is a setting: markups, currencies, languages or content
- A ready theme and your logo and colours already do the job
- You are not sure what to build yet. Start with the demo and a consultation
- The plan is to copy another site screen for screen, without a reason it helps your sales
Next step
Start with a call or a written brief
Send your brief to the custom work team, or tell us about your project and we will set up the scoping call.
Order custom work
How custom work is ordered, the hourly roles and the billing rules.
Go to customizationsTalk to us first
Describe the project in a few lines and we come back to plan the scoping call.
Contact usFAQ
Custom travel solutions questions
What agencies, OTAs, DMCs and tour operators ask before they scope custom work.
Talk to salesThey are changes and additions to a working travel booking platform: a new supplier API, a new module, an app, a migration or an integration with your business tools. The core stays standard, so only the parts that make your business different are built.
This page explains how a custom project runs from first call to handover and what clients usually ask for. The customizations page covers how to order custom work, the hourly roles and the billing rules.
Yes. Custom work is for PHPTRAVELS licence holders. Licences are one-time, starting at $2,499, and you can buy the plan that fits once the scope is clear.
The estimate gives the expected hours, cost and timeline for the agreed scope before any work starts. Work is paid in 8-hour blocks in advance, and the final cost follows the hours actually spent. New items after sign-off are estimated separately.
It depends on the scope. A single module or gateway moves faster than a new supplier API that needs certification, or a migration with a lot of data. You get the timeline with the estimate, before work begins.
Custom work is kept in its own modules next to the core where possible, so changes stay clean and easier to update. Enterprise includes lifetime updates; on other plans updates can be bought when you need them.
You receive the complete source code of the delivered work. Enterprise also includes the right for your own developers to modify the source code.
Keep exploring
More from the platform
- CustomizationMake it yours
- Travel software developmentBooking, supplier and back office systems, built
- Travel technology consultantAudit, plan and build your travel tech stack
- Custom API integrationConnect any supplier or partner API to PHPTRAVELS
- Travel app developmentScope, build and connect a branded booking app
- Platform overviewWhat you get, end to end
