For travel businesses in Saudi Arabia
Travel agency software for Saudi Arabia, from the Jeddah storefront to the Riyadh back office
Run an online agency, a sub-agent network, a DMC desk or corporate accounts on one Arabic and English platform, with prices and invoices in Saudi Riyal and Umrah available when you need it.
- Arabic and English, right to left
- SAR and multi-currency
- B2C, B2B, corporate and DMC
- Umrah as an add-on
Quick answer
What travel agency software for Saudi Arabia has to do
It is one booking and operations system that connects customer bookings, agent accounts, supplier inventory, payments, invoices and reports. A Saudi agency sells flights, hotels, tours, transfers, cars and packages in Arabic and English, and keeps pricing, markups and financial records in one place instead of spreadsheets and chat threads.
Saudi travel companies do not all sell the same way. Pick a business model to see which channels it switches on and which setting matters most.
Read nextArabic travel systemTravel agenciesB2B travel booking software
A Jeddah-based online agency runs one customer site selling flights, hotels, transfers and packages, with prices pulled from connected suppliers and one checkout for every product.
- Who books
- Retail customers booking online
- Channels on
- Public booking siteOn
- Staff quote deskOff
- Sub-agent portalOff
- Corporate accountsOff
- Contracted inventoryOff
- Sells first
- FlightsHotelsTransfersPackages
- The setting that matters
- Live supplier pricing and a single checkout
A high-street agency quotes a customer, confirms the booking and issues the invoice from the same screen, so the record stays with the customer instead of a staff member's phone.
- Who books
- Walk-in and phone customers
- Channels on
- Public booking siteOn
- Staff quote deskOn
- Sub-agent portalOff
- Corporate accountsOff
- Contracted inventoryOff
- Sells first
- FlightsHotelsToursCars
- The setting that matters
- Quote, book and invoice from one screen
A wholesaler onboards sub-agents, sets a markup and credit limit for each one, and sees how every partner is booking without reconciling spreadsheets at month end.
- Who books
- Sub-agents with their own login
- Channels on
- Public booking siteOff
- Staff quote deskOff
- Sub-agent portalOn
- Corporate accountsOff
- Contracted inventoryOn
- Sells first
- HotelsFlightsTransfers
- The setting that matters
- Per-agent markups and credit limits
A DMC in Riyadh or Dammam loads contracted hotel, transfer and local tour rates beside connected supplier rates, and decides which partners see which contracts.
- Who books
- Partner agencies and tour operators
- Channels on
- Public booking siteOff
- Staff quote deskOn
- Sub-agent portalOn
- Corporate accountsOff
- Contracted inventoryOn
- Sells first
- HotelsTransfersTours
- The setting that matters
- Static contracts beside connected rates
A corporate travel desk manages company accounts, approval steps and consolidated invoicing for business trips, kept apart from retail customer bookings.
- Who books
- Company travellers and travel bookers
- Channels on
- Public booking siteOff
- Staff quote deskOn
- Sub-agent portalOff
- Corporate accountsOn
- Contracted inventoryOff
- Sells first
- FlightsHotelsCars
- The setting that matters
- Approval steps and consolidated invoices
A tour operator bundles hotels, transfers and activities into fixed-departure or custom packages, publishes them with clear prices and tracks seats and rooms as they sell.
- Who books
- Travellers buying packages
- Channels on
- Public booking siteOn
- Staff quote deskOff
- Sub-agent portalOn
- Corporate accountsOff
- Contracted inventoryOn
- Sells first
- PackagesToursHotelsTransfers
- The setting that matters
- Fixed departures and live availability
Example set-ups. Every model runs on the same platform and can be combined.
Selection checklist
Twelve points to confirm before a Saudi agency signs
Tick each point a platform on your shortlist can actually show you in a demo. The list follows how agencies in the Kingdom sell, price and settle bookings.
Gaps you cannot tick here usually turn into spreadsheets later.
All twelve confirmed. Ask for a test booking in Arabic with prices in SAR.
Language
Selling
Money
Operations
SAR pricing and finance
One booking file, priced in riyals, printed in two languages
Bookings are priced and invoiced in Saudi Riyal while suppliers and international customers can still use other currencies. Every payment, refund and document stays attached to the booking it belongs to.
Printed in English and Arabic
- Flight RUH to JED, 2 adultsرحلة من الرياض إلى جدة، بالغانSAR 1,240.00
- Hotel in Jeddah, 3 nightsفندق في جدة، 3 ليالٍSAR 1,860.00
- Airport transferتوصيل من المطارSAR 150.00
- Service feeرسوم الخدمةSAR 75.00
- TotalالإجماليSAR 3,325.00
Supplier currency USD · Selling currency SAR · Agent wallet SAR
Example figures for illustration. Tax lines follow the rules you configure.
The document trail
- 01Quote
- 02Booking
- 03Voucher
- 04Invoice
- 05Refund record
- SAR and multi-currencyDisplay and settle in Saudi Riyal beside other currencies where you need them.
- Agent wallets and creditGive sub-agents a balance or credit line to book against, where you use that model.
- Markups, fees and commissionsSet pricing rules by agent, supplier or product.
- Invoices and vouchersCustomer documents generated from the booking record.
- Refunds and payment recordsRefund and payment history kept on the original booking for reconciliation.
- Payment gateway integrationConnect a supported gateway for card and online payments.
RelatedPayment gatewaysAgent walletsTravel agency accounting
Workflow
Three ways in, one back office
A public booking site, an agent portal and a corporate booking flow all feed the same admin, mid-office and back-office screens. A booking from a sub-agent and one from the public site land in the same operational view.
- Public booking site
- Agent and sub-agent portal
- Corporate booking, where used
Admin, mid-office and back office
- Supplier APIs
- Payments
- Invoices
- Reports
- 01
Search
A customer, agent or corporate user searches any product.
- 02
Quote
The result is priced with markups, commissions and currency.
- 03
Book
The booking is recorded against the customer or agent account.
- 04
Pay
Payment goes through the gateway or the agent's wallet and credit terms.
- 05
Confirm
Vouchers and confirmations go to the customer and the agent.
- 06
Service
Changes and refunds are handled on the same booking record.
- 07
Report
Sales, supplier and finance reports pick the booking up.
Global and regional inventory
Connect flight, hotel and tour inventory through GDS, NDC, XML and REST supplier APIs, including established integrations with Amadeus, Sabre, Travelport, Hotelbeds and TBO.
- GDS
- NDC
- XML
- REST
Each connection depends on the supplier's own contract, credentials, certification and commercial terms. Not every provider is included automatically, and scope varies by integration.
Pilgrimage operations
Add Umrah on the same platform when you need it
Umrah is one relevant vertical for many Saudi agencies, beside flights, hotels and general tours. An agency already running the core platform adds pilgrimage features as a module instead of moving to a separate system.
This page covers the complete agency platform. Visa and document workflows and group pilgrim management are described on the Umrah module page.
Explore the Umrah moduleUmrah add-on
- Umrah package creation
- Pilgrim information capture
- Group bookings
- Holy-site hotel and transfer allocation
- Document and visa-status tracking
- Pilgrim payments and itineraries
Core Saudi agency platform
- Bookings and customers
- Agents and pricing rules
- Suppliers and inventory
- Payments, invoices and reports
Comparison
A connected platform or a mix of separate tools
Many agencies start with spreadsheets, chat threads and a few separate tools. That works at a small scale and gets harder to control as booking volume and the number of agents grow.
| Area | Separate tools | Connected PHPTRAVELS |
|---|---|---|
| Bookings | Separate toolsRecorded across chat, email and manual logs. | Connected PHPTRAVELSCaptured once, visible to sales, support and finance. |
| Customer information | Separate toolsSpread across staff phones and personal notes. | Connected PHPTRAVELSOne shared customer record tied to bookings. |
| Agent pricing | Separate toolsAgreed per agent by hand and hard to audit. | Connected PHPTRAVELSMarkup and commission rules per agent. |
| Supplier rates | Separate toolsChecked with each supplier one by one. | Connected PHPTRAVELSConnected suppliers update price and availability. |
| Invoices and vouchers | Separate toolsTyped up in separate documents. | Connected PHPTRAVELSGenerated from the booking record. |
| Payments | Separate toolsTracked in spreadsheets that drift out of step. | Connected PHPTRAVELSLogged on the booking with refund history. |
| Reporting | Separate toolsAssembled by hand before anyone can use it. | Connected PHPTRAVELSRead from live booking and payment data. |
| Umrah | Separate toolsA second system with its own data. | Connected PHPTRAVELSA module on the same platform and data. |
This describes common patterns for agencies leaving spreadsheets and disconnected tools. It does not evaluate any specific competing product.
Getting started
Eight steps from first call to go-live
Implementation scope and timing depend on the modules and integrations you choose.
- 01
Identify the business model
B2C, B2B, corporate, DMC or a mix.
- 02
Select modules
Flights, hotels, tours, transfers, cars, packages and Umrah as needed.
- 03
Confirm suppliers
List the GDS and supplier connections you need.
- 04
Brand and currencies
Set branding, currencies, user roles and pricing rules.
- 05
Payment workflows
Set up the payment and tax configuration.
- 06
Test booking journeys
Walk through search, quote, booking and servicing in both languages.
- 07
Train the team
Onboard staff and agents on daily operations.
- 08
Launch
Go live on the configured platform.
Self-hosted, with source code included under a commercial licence and the agency's own branding on the customer site and agent portal.
How delivery worksHow we workCustomization
Selling across the Gulf as wellTravel agency software for DubaiTravel agency software for Kuwait
FAQ
Questions from Saudi travel businesses
Short answers on language, currency, channels, suppliers and Umrah.
Talk to salesIt is a booking and operations platform that connects customer bookings, agent accounts, suppliers, payments, invoices and reports for Saudi travel businesses. Agencies sell flights, hotels, tours, transfers, cars and packages to retail and B2B customers from one system instead of separate tools.
Yes. The platform supports Arabic and English interfaces with right-to-left display on booking pages and admin screens. The Arabic travel system page covers RTL and localisation in more detail.
Yes. Bookings can be priced and invoiced in Saudi Riyal while the platform still supports other currencies for suppliers or international customers, so single-currency and multi-currency agencies can both be configured.
Yes. A public site can run beside a B2B agent or sub-agent portal, each with its own pricing, markups and credit rules, and both feed the same back office and reports.
Available integrations include GDS, NDC, XML and REST connections such as Amadeus, Sabre, Travelport, Hotelbeds and TBO. Payment gateway options are available too. Each connection depends on the provider's contract, credentials, merchant approval and country requirements.
Yes, as an add-on to the core platform. The Umrah module covers package creation, pilgrim information, group bookings, holy-site hotel and transfer allocation, and visa-status tracking on the same data as the rest of the agency.
Keep exploring
More from the platform
- Travel agency software for DubaiArabic, AED, visas and Umrah for UAE agencies
- Travel agency software for KuwaitKNET, Kuwaiti Dinar, Arabic and Umrah for Kuwait
- Arabic travel systemRTL booking site, VAT and regional payments
- UmrahPackages and pilgrim operations
- B2B travel booking softwareSell through agents with credit, markups and APIs
- Live demo