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Travel Agency Software Saudi Arabia
Run Saudi Travel Operations on One Connected Platform
PHPTRAVELS is a travel agency software for Saudi Arabia that helps online agencies, retail agencies, B2B wholesalers, DMCs, corporate travel providers, and tour operators manage bookings, agents, suppliers, and payments from one place. The platform supports an Arabic and English booking experience, so customer-facing sites and back-office screens can both run in the language your team and customers use, with Arabic-ready booking workflows available where required.
Arabic and English experience
Serve customers and agents in Arabic or English across booking and admin screens.
B2B and B2C selling
Run a public storefront alongside an agent portal with its own pricing and credit rules.
Supplier and GDS connectivity
Connect flight, hotel, and tour suppliers through available API integrations.
SAR and multi-currency
Price and invoice in Saudi Riyal while still supporting other currencies.
Agency Dashboard
Pricing
SAR
+ multi-currency
Interface
AR / EN
RTL ready
Selling model
B2B / B2C
Agents & customers
Connectivity
API
GDS & suppliers
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Umrah workflows available as an add-on module
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Quick answer
What is travel agency software for Saudi Arabia?
Travel agency software for Saudi Arabia is a booking and operations platform that connects customer bookings, agent accounts, supplier inventory, payments, invoicing, and reporting in one system. It lets Saudi travel businesses sell flights, hotels, tours, transfers, cars, and packages to retail customers and B2B partners, in Arabic and English, while keeping pricing, markups, and financial records under one roof instead of scattered spreadsheets and separate tools.
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Built for Saudi travel businesses
One platform, different Saudi business models
Saudi travel companies sell differently depending on their model. The platform adapts to how each business actually operates, rather than forcing every agency into the same storefront.
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Online travel agencies
A Jeddah-based OTA can run one customer-facing site selling flights, hotels, transfers, and packages, with real-time pricing pulled from connected suppliers and a single checkout for every product.
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Retail travel agencies
A walk-in or phone-based retail agency can quote a customer, confirm a booking, and issue an invoice from the same screen, keeping records tied to the customer instead of scattered chat threads.
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B2B wholesalers and sub-agent networks
A wholesaler can onboard sub-agents with their own login, set agent-specific markups and credit limits, and track how each partner is booking without manually reconciling spreadsheets.
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Destination management companies
A DMC managing contracted hotels, transfers, and local tour inventory in Riyadh or Dammam can load static rates alongside connected supplier rates and control which partners see which contracts.
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Corporate travel providers
A corporate travel desk can manage company accounts, approval steps, and consolidated invoicing for business travelers, separate from standard retail customer bookings.
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Tour and package operators
A tour operator can bundle hotels, transfers, and activities into fixed-departure or custom packages, publish them with clear pricing, and manage availability as seats or rooms sell.
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Selection checklist
What a Saudi agency should evaluate
Before choosing a platform, it helps to check these operational points against how your agency actually sells and settles bookings.
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Arabic and English interface
Front-end and admin screens both need to work for Arabic-speaking staff and customers, plus English-speaking partners.
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Proper RTL display
Right-to-left layout should render correctly across booking pages, invoices, and vouchers, not just isolated text blocks. See the Arabic travel booking system for RTL details.
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SAR and multi-currency pricing
Prices, invoices, and reports should display in Saudi Riyal while still supporting other currencies for international suppliers or customers.
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B2C customer booking
A public storefront where retail customers can search, quote, and pay for flights, hotels, tours, transfers, cars, and packages.
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B2B agent accounts
A separate portal where sub-agents and partners can book under their own account with their own visibility rules.
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Markups and commissions
Configurable pricing rules per agent, product, or supplier, so margins are controlled rather than negotiated manually.
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Supplier and GDS integrations
Connections to flight, hotel, and tour suppliers so inventory and pricing update without manual re-entry.
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Customer records and CRM
A shared customer history across bookings, so support and sales teams see the same record.
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Quotes, bookings, vouchers, invoices
A clear document trail from initial quote through to final invoice, not just a confirmation email.
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Reports and operational visibility
Sales, supplier, and agent reports that reflect what actually happened, for finance and management review.
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Mobile-responsive booking
Booking pages and admin screens that work correctly on phones and tablets, not just desktop browsers.
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Configurable payment and tax workflows
Payment and tax rules that can be adjusted per market or product rather than hardcoded into the system.
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Product coverage
Travel products your agency can sell
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Flights
Search and book flights through connected GDS and airline suppliers.
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Hotels
Sell contracted and connected hotel inventory with rates, availability, and vouchers.
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Tours
Build and sell tour packages with fixed or custom itineraries.
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Transfers
Offer airport and city transfers alongside flight and hotel bookings.
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Cars
Add car rental options for customers who need ground transport.
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Packages
Bundle flights, hotels, transfers, and tours into a single priced package.
Bus, train, rail, and ferry modules are also available where an agency needs additional ground and sea transport options beyond the core products above.
Workflow
How B2C, B2B, and back office connect
A public customer booking site, an agent or sub-agent portal, and a corporate booking workflow (where used) all feed the same admin, mid-office, and back-office screens. Supplier APIs, payments, invoices, and reports sit underneath all three, so a booking made on the public site and one made by a sub-agent both show up in the same operational view.
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1search Search
Customer, agent, or corporate user searches flights, hotels, tours, transfers, cars, or packages.
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2request_quote Quote
The system prices the result with applicable markups, commissions, and currency.
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3event_available Book
The booking is confirmed and recorded against the customer or agent account.
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4payments Pay
Payment is captured through the configured gateway or agent wallet and credit terms.
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5task_alt Confirm
Vouchers and confirmations are issued to the customer and, where relevant, the agent.
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6support_agent Service
Support, amendments, and refunds are handled against the same booking record.
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7insights Report
Sales, supplier, and financial reports reflect the booking for management review.
Supplier connectivity
Connect global and regional inventory
Saudi agencies can connect flight, hotel, and tour inventory through GDS, NDC, XML, and REST supplier APIs, including established integrations such as Amadeus, Sabre, Travelport, Hotelbeds, and TBO. Browse the full integrations directory or the travel supplier and XML API list to see what is currently supported.
Connecting a supplier depends on that supplier's own contract, credentials, certification, and commercial terms. Not every provider is included automatically, and implementation scope varies by integration.
Payments and finance
SAR pricing and financial workflows
Bookings can be priced and invoiced in Saudi Riyal while still supporting other currencies for suppliers or international customers. Agent wallets or credit limits, markups, service fees, and commissions can be configured per agent or product, with customer invoices, vouchers, refunds, and payment records kept against each booking.
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SAR and multi-currency
Display and settle in Saudi Riyal alongside other currencies where needed.
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Agent wallets and credit
Give sub-agents a balance or credit line to book against, where this model is used.
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Markups, fees, and commissions
Set pricing rules by agent, supplier, or product rather than negotiating manually.
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Invoices and vouchers
Generate customer-facing documents automatically from the booking record.
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Refunds and payment records
Keep refund and payment history attached to the original booking for reconciliation.
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Payment gateway integration
Connect a supported gateway for card and online payment acceptance.
Gateway availability depends on the provider's API, merchant approval, country requirements, and implementation scope. See the travel payment gateway integration page for currently supported options and how they connect to a booking workflow. This is not tax or accounting advice; confirm VAT and invoicing requirements with your accountant.
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Pilgrimage operations
Add Dedicated Umrah Booking Workflows
Umrah is one relevant travel vertical for many Saudi agencies, alongside flights, hotels, and general tour operations. An agency already running the core Saudi travel platform can add pilgrimage-specific capabilities when it needs them, rather than switching to a separate system. These include Umrah package creation, pilgrim information capture, group bookings, holy-site hotel and transfer allocation, document and visa-status tracking, and pilgrim payments and itineraries.
This page covers the complete Saudi agency platform. Dedicated pilgrimage operations, including visa and document workflows and group pilgrim management, live on the linked Umrah pages.
Comparison
Connected platform vs fragmented tools
Many agencies start with spreadsheets, chat threads, and a mix of separate tools. That can work at a small scale, but it gets harder to control as booking volume and the number of agents grow.
| Operational area | Separate tools or spreadsheets | Connected PHPTRAVELS workflow |
|---|---|---|
| Bookings | Recorded across chat, email, and manual logs. | Captured once and visible to sales, support, and finance. |
| Customer information | Scattered across staff phones and personal notes. | Held in a shared customer record tied to bookings. |
| Agent pricing | Negotiated manually per agent, hard to audit. | Configured as markup and commission rules per agent. |
| Supplier connectivity | Rates checked manually with suppliers one by one. | Connected suppliers update pricing and availability directly. |
| Invoices and vouchers | Created manually in separate documents. | Generated from the booking record automatically. |
| Payments | Tracked in spreadsheets, prone to mismatches. | Logged against the booking with refund history. |
| Reporting | Assembled manually before it is useful. | Available directly from live booking and payment data. |
| Umrah extension | Requires a separate, disconnected system. | Added as a module on the same platform and data. |
This comparison describes common patterns for agencies moving off spreadsheets and disconnected tools. It does not name or evaluate any specific competing product.
Getting started
How implementation works
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1 fact_check
Identify the business model
Confirm whether the agency sells B2C, B2B, corporate, DMC, or a mix.
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2 view_module
Select required modules
Choose flights, hotels, tours, transfers, cars, packages, and Umrah as needed.
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3 hub
Confirm suppliers and APIs
Identify which GDS and supplier connections the agency requires.
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4 palette
Configure branding and currencies
Set up branding, currencies, user roles, and pricing rules.
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5 credit_card
Connect payment workflows
Set up the required payment and tax configuration.
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6 fact_check
Test booking journeys
Walk through search, quote, booking, and servicing before launch.
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7 school
Train the team
Onboard staff and agents on daily operations.
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8 rocket_launch
Launch
Go live with the configured platform.
Implementation scope and timing depend on the modules and integrations selected. See how we work for more on our development and delivery process.
Used by travel businesses across multiple regions
PHPTRAVELS powers 4,800+ agencies and over 5M bookings across its client base. Review real implementations on our clients page and case studies before selecting a platform.
FAQ
Frequently asked questions
What is travel agency software for Saudi Arabia? expand_more
It is a booking and operations platform that connects customer bookings, agent accounts, suppliers, payments, invoicing, and reporting for Saudi travel businesses. It lets agencies sell flights, hotels, tours, transfers, cars, and packages to retail and B2B customers from one system instead of separate tools.
Does PHPTRAVELS support Arabic and right-to-left layouts? expand_more
Yes. The platform supports Arabic and English interfaces with right-to-left display for booking pages and admin screens. See the Arabic travel booking system page for full RTL and localization detail.
Can Saudi agencies operate both B2B and B2C bookings? expand_more
Yes. A public storefront can run alongside a B2B agent or sub-agent portal, each with its own pricing, markups, and credit rules, while both feed the same back-office and reporting screens. See the B2B travel booking software page for agent portal detail.
Can the platform display prices and invoices in Saudi Riyal? expand_more
Yes. Bookings can be priced and invoiced in Saudi Riyal while the platform still supports other currencies for suppliers or international customers, so multi-currency and single-currency agencies can both be configured.
Which travel supplier and GDS APIs can be connected? expand_more
Available integrations include GDS, NDC, XML, and REST connections such as Amadeus, Sabre, Travelport, Hotelbeds, and TBO. See the full integrations directory for current suppliers, since connecting any provider depends on its own contract and credentials.
Can PHPTRAVELS integrate with Saudi payment gateways? expand_more
Payment gateway integration options are available, and connecting a specific gateway depends on that provider's API, merchant approval, and country requirements. See travel payment gateway integration for currently supported providers and implementation scope.
Does the platform support Umrah booking operations? expand_more
Yes, as an add-on to the core platform. Agencies can extend their Saudi travel operations with a dedicated Umrah booking software module covering package creation, pilgrim information, group bookings, and visa-status tracking.
Can a Saudi travel agency customize the platform under its own brand? expand_more
Yes. The platform can be configured with the agency's own branding, currencies, user roles, and pricing rules so both the customer-facing site and agent portal reflect the agency's identity rather than a shared template.
Is PHPTRAVELS suitable for OTAs, DMCs, and corporate travel companies? expand_more
Yes. OTAs, retail agencies, DMCs, wholesalers, corporate travel providers, and tour operators can each configure the modules, portals, and workflows relevant to how they sell, on the same underlying platform.
Supporting resources
Build Your Saudi Travel Agency Platform
Review the live demo and discuss which modules, supplier APIs, Arabic requirements, payment workflows, and Umrah options fit how your Saudi travel business sells.