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Latest in Artificial IntelligenceArtificial Intelligence

AI Agents for Travel Agencies Are Moving Into Servicing: What the Latest Launches Mean

Travelport, Oversee and Nezasa all pointed AI at post-booking servicing in late October 2026. What launched, why only 31% of agents expect AI to help with servicing, what an AI agent needs before it changes a booking, the traps in automated repricing, and a readiness checklist for agencies and OTAs.

By Qasim Hussain13 min read

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