Manage Flight Reservations and Ticketing Workflows
IATA air ticket booking requires a clear distinction between a reservation, a payment and an issued ticket. Your team should know which reference identifies the booking, which supplier confirms issuance and where an unresolved transaction needs attention.
Use PHPTRAVELS booking administration and reporting as part of that operating process. During implementation, establish how passenger details, fare information and supplier references are retained, and how staff check the final ticketing outcome. Define an escalation path for a paid booking that remains pending at the supplier.
For changes, cancellations, refunds or reissues, confirm the precise actions supported by your connector. Where servicing remains in a supplier portal or with a consolidator desk, train staff on that handoff. Broader invoicing and back-office requirements belong in your agency management plan.