Hotel connectivity
Channel manager integration for rates, availability and bookings
Connect your booking engine to the hotel channel managers your properties already use. Rates, availability and restrictions arrive as they change, and every booking, amendment and cancellation goes back, so your B2C site and agent portal never sell a room that is gone.
- Real-time rate and availability updates
- Rate parity checks
- Policy-aware cancellations
- XML and JSON APIs
How it works
One connection between your engine and hotel channel managers
A hotel channel manager API is a set of endpoints that keeps rates, availability and bookings aligned between a property and every place it sells. PHPTRAVELS connects to it with push and pull APIs and maps each provider to the same objects and flow: search, rate and availability, revalidate, book, amend or cancel, sync. Your B2B and B2C engines read from one shared booking record, so a room sold on one channel closes everywhere else.
- Pick the channel manager your hotels already work with
- Add the property codes and API credentials in the admin
- Map room types, rate plans and boards to your inventory
- Test rate updates, bookings and cancellations in a test environment
- Go live and keep rates, availability and bookings in sync
- Environment
- Test
- Channel manager
- SiteMinder · push and pull
- Credentials
- Hotel code: •••• · API key: ••••
- Room mapping
- 6 room types · 4 rate plans
- Format
- JSON · XML fallback
Sync activity
Every rate update, booking and cancellation, logged
The sync log shows what arrived from the channel manager and what your engine sent back, with the status your support team needs when a guest calls.
- ARIHarbour View Hotel · Deluxe doubleRate and availability update · 12–16 Nov · 4 rooms open–per night
- BKGOld Town Boutique Hotel · Superior twinBooking pushed to the channel manager · 3 nights–per night
- CXLSeaside Family Resort · Family roomCancellation sent · fee applied by the rate policy
Rates, availability and restrictions
Prices, open rooms, minimum stay and stop-sell arrive from the channel manager and update the search straight away.
Revalidation before booking
The rate and room are checked again before payment, so the guest pays what the hotel confirms.
Cancellation management
Cancellations follow the rate's policy, calculate the right fee and are pushed back to release the room.
Tariff control
Taxes, fees, boards and policies are validated before confirmation and settlement.
Room and rate mapping
Each provider's room types and rate plans are mapped once to your inventory, then reused for every update.
Content deduplication
One hotel record even when the same property arrives from several sources, so guests never see duplicates.
API flow
From search to sync, one flow for every provider
The same objects and steps whichever channel manager a hotel uses, so your team supports one process.
Search
Hotel, room and rate payloads are normalised into the same fields and returned as clean results.
Rate and availability
Live prices, open rooms and restrictions for the dates and occupancy requested.
Revalidate
Price and availability are confirmed again just before the guest pays.
Book
The booking is created and sent to the channel manager, with a full timeline for support.
Amend or cancel
Date changes and cancellations apply the rate policy and calculate any fee.
Sync
Changes are pushed back so every channel shows the same rooms and rates.
Channel managers
Connect the channel managers your hotels use
Examples include SiteMinder, RateTiger, TravelClick, Vertical Booking, D-EDGE and SynXis. Coverage varies by market and connectors are added on request; vendors are named for interoperability only, with no affiliation implied.
Incoming updates
The channel manager sends rates, availability and restrictions, and your search reflects them at once.
Outgoing bookings
Your engine sends new bookings, amendments and cancellations, so allotments close on every channel.
Adapters for new providers
A new channel manager is added as an adapter that maps its XML or JSON to the same objects and flow.
One system
What the channel manager connection feeds
Synced hotel inventory flows into the rest of your business, so sales, finance and payments work as one system.
Supplier extranet
Hotels without a channel manager keep updating rooms and rates in your extranet, side by side with synced ones.
B2B and B2C engines
Your public website and agent portal sell the same synced rooms, with separate markups.
Multiple branches
Contract hotels centrally and distribute them to branches with their own controls.
Accounting integration
Sales, refunds, reconciliation and settlements reported from the same booking records.
Payment gateways
Online payment and refunds through the gateways you connect, tied to each booking.
CMS integration
Keep WordPress or another CMS for content while PHPTRAVELS runs bookings and inventory sync.
Compare
Script, clone or plugin vs PHPTRAVELS integration
Agencies usually weigh a quick script or plugin against a full integration. This is how the paths typically differ; check the details with any vendor you consider.
| Criteria | Script, clone or plugin | PHPTRAVELS |
|---|---|---|
| Speed to launch | Script, clone or pluginFast front end, sync logic often limited | PHPTRAVELSFront end plus booking and sync APIs from the start |
| Rate parity | Script, clone or pluginTypically scheduled imports or manual updates | PHPTRAVELSRate updates applied as they arrive, with parity checks |
| Overbooking | Script, clone or pluginRisky when bookings are not pushed back | PHPTRAVELSBookings and cancellations sent back to release or close rooms |
| B2B and B2C | Script, clone or pluginUsually a B2C front end only | PHPTRAVELSPublic site and agent portal on the same inventory |
| New providers | Script, clone or pluginEach channel manager becomes a separate project | PHPTRAVELSAdded as adapters mapped to the same objects |
| Cost over 12 to 24 months | Script, clone or pluginLow start, recurring fixes and add-ons | PHPTRAVELSOne-time licence, source code included |
Use cases
Who needs channel manager integration
OTAs and TMCs
Sell directly contracted hotels with live rooms and rates, without a bed bank in the middle.
DMCs and tour operators
Keep allotments with local hotels in sync while packaging stays with tours and transfers.
Hotel groups and hotel tech startups
Run a direct booking engine and agent portal that stay aligned with every other channel.
Why PHPTRAVELS
Your hotels, your connections, your code
Source code included
Self-hosted under a commercial licence, so your developers can extend any adapter.
Your credentials
Hotel codes and API keys stay in your own installation and admin.
24 languages
Sell synced hotels in your markets' languages and currencies, including right-to-left.
B2C and B2B
One installation for your public website and your agent portal.
FAQ
Channel manager integration questions
What agencies and hotel groups ask before connecting a channel manager.
Talk to salesA set of endpoints that syncs rates, availability and bookings between your booking engine and a hotel's channel manager, so rooms are not oversold and rate parity holds across channels.
You add the property codes and credentials in the admin and map rooms and rate plans once. Rates and availability then flow into your search, and bookings, amendments and cancellations are pushed back automatically.
Examples include SiteMinder, RateTiger, D-EDGE and TravelClick. Coverage varies by market, and new channel managers are added as adapters on request.
Yes. Search, price, book, cancel and push updates are handled over REST, with JSON and XML supported depending on the provider.
Yes. WordPress stays your content system while PHPTRAVELS handles booking logic and inventory sync.
Yes. Every plan includes the full source code under a commercial licence and you host it yourself, so your developers can change or add channel manager adapters.
Keep exploring
More from the platform
- Stays APIHotels, apartments and vacation rentals in one accommodation API
- Hotels APIBedbank, OTA, GDS and direct hotel APIs explained
- Hotel booking system APIMany hotel suppliers through one booking API
- Booking.com ExtranetRates, availability, reservations and payouts
- Expedia ExtranetPartner portal for rates, inventory and bookings
- Hotel booking engineDirect bookings on your own hotel website
