How to choose a GDS, Global Distribution System, for your travel business.
Global distribution systems are an extremely important and integral part of the tourism and travel industry. That is because it helps the travel agency and all the other organizations, such as hotels and airlines, keep track of everything. It gives the major advantage of personalization that can be enjoyed and also helps to generate more and more revenues. Since everything is kept organized and all the information related to the client is constantly being saved, thanks to the global distribution systems, is it a lot easier for the organization to offer what the client wants according to his or her preferences. Every travel business requires a good global distribution system that caters to all of its needs and requirements, this article highlights some of the ways that could greatly help your travel business to choose the most suitable global distribution system according to its needs and requirements and also highlights some of the benefits of investing in a global distribution system.
One of the most common problems that travel businesses have to face if they do not have a global distribution system within their organization is the amount of time that is consumed on simple things such as gathering important information from the official website of the airline or the hotel with which your travel business is affiliated It has been estimated that 54 percent of travel agents spend at least 30 minutes per day from their time on the website and approximately 26 percent of the travel agents spend more than an hour per day. If a good global distribution system is invested in, all of this time could be saved and could be utilized in something more useful. The biggest advantage of a good global distribution system would be generating more revenues by upselling the services being offered, capturing every sales opportunity and increasing the level of brand loyalty by providing faster and more efficient services.
The needs and requirements of every business organization are different so it is extremely important to be very well aware of what your travel business requires before deciding whether or not you have to invest in a particular global distribution system. Mentioned below are some of the characteristics and features that should be present in the global distribution system before you decide to invest in it.
- The global distribution system that you choose to invest in should be capable enough to let you customize the services that you plan on offering to your respective clients. This is extremely important because every client is different and the needs and requirements of every other are also different. You can’t offer the same service with the same features to all of your clients. That is why is it extremely important that you invest in such a global distribution system that helps you to customize the services for each customer. This will also help you, as a travel agent, to save a lot of time as all of the information will be provided on a single platform and you would not have to go back and forth to gather all the information to design a suitable package for your client.
- There are some very basic features that every business needs to have to be successful, generate more revenues and every earns higher levels of profits. When it comes to travel businesses, one of these main features includes high levels of efficiency and value maximization. To increase the levels of your travel business, it is important to make sure that the global distribution system that you are planning on investing in is up to date with all the technological advancements going on around us. That is important because it will drastically increase and improve the efficiency levels of your organization which will, at the end of the day, save up more time and ensures a happy and satisfied customer leading to higher levels of customer loyalty. An up to date global distribution will speed up the booking system of your organization, it will help you in responding to your clients without taking up a lot of time and it will provide you will enough flexibility to personalize the services according to your clients' requirements.
- One of the most important features that you should look for before deciding to invest in a global distribution system should be its ability to update without disrupting your workflow or slowing down the pace at which all the work is being done at your organization. This is extremely important because in case your selected software needs an update but during the update, all the work that you have been putting in is disrupted and all the information is lost, a lot of inconveniences might be created for you. Your travel business might not be able to provide your client with the service on time and you might end up losing the client altogether. It is important to make sure that the global distribution system selected for your business is advanced enough to update automatically without slowing down your business which might result in a loss of revenues.