Can the system connect with GDS and NDC content?

Yes. The reservation workflow can be connected to supported GDS, NDC, airline, and flight supplier APIs. The final integration scope depends on the selected supplier and commercial agreement.

Does it support B2B and B2C flight reservations?

Yes. A deployment can support a customer-facing B2C booking flow and controlled B2B access for agents, including role-based pricing, markups, and booking management.

What happens after a PNR is created?

The booking record can move through payment, ticket issuance, confirmation, servicing, modification, cancellation, and refund workflows according to supplier rules and the configured process.

Is this different from airline management software?

Yes. This page focuses on passenger reservations and ticket servicing. Airline management software has a broader scope that can include schedules, operations, crew, revenue control, and other airline-wide functions.

Airline Reservation System & Booking Software

confirmation_number Passenger reservation and ticketing software

Sell and service flights with an Airline Reservation System

Build a connected reservation journey from flight search and fare selection to passenger details, seat availability, PNR creation, payment, ticketing, modification, and cancellation.

PHPTRAVELS helps airlines, flight sellers, consolidators, and travel platforms launch branded B2C and B2B reservation workflows with GDS, NDC, airline, or flight supplier connectivity based on project scope.

play_circle View live demo sell View pricing

Airline reservation software displayed on desktop and mobile screens

One connected reservation lifecycle

Keep every customer and operational step connected to the same booking record.

Search and fares

Routes, dates, cabins, fare options, baggage, and total pricing.

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Availability and passengers

Seat availability, traveler details, documents, and special requests.

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PNR and payment

Booking record creation, payment status, references, and confirmation.

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Ticket and service

Issue tickets and manage changes, cancellations, refunds, and notices.

Core reservation capabilities

Configure the customer experience and the back-office controls required to sell and service airline bookings.

travel_explore One-way, return, and multi-city search

price_check Fare rules, taxes, fees, and ancillaries

event_seat Cabin and seat availability

badge Passenger and document details

receipt_long PNR, invoice, voucher, and ticket records

payments Online payments and booking status

sync_alt Rebooking and schedule-change workflows

cancel Cancellation and refund handling

Commercial channels

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B2C booking

Branded web and mobile-friendly search, checkout, payment, and self-service access.

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B2B agent sales

Controlled agent access with configured pricing, markups, balances, and reservation management.

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Back-office servicing

Central booking records for support teams handling tickets, changes, cancellations, and refunds.

Connect airline content through GDS, NDC, and APIs

Bring availability and fares into one customer journey while keeping supplier rules visible through booking and servicing.

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GDS connectivity

Connect supported global distribution sources for flight content, reservations, and ticket workflows.

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NDC distribution

Use supported NDC connections for airline offers, richer content, fare products, and order-based workflows.

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Airline and supplier APIs

Scope direct airline, consolidator, or aggregator connections around your markets and commercial agreements.

From flight search to issued ticket

A reliable airline booking system keeps price, passenger, payment, and supplier records aligned at every reservation stage.

Stage	Customer experience	System control
1. Search	Choose origin, destination, dates, passengers, and cabin.	Request current schedules, availability, and fare options from connected sources.
2. Select	Compare stops, baggage, fare family, change terms, and total price.	Normalize supplier results and retain the rules attached to the selected offer.
3. Book	Enter traveler, contact, document, and special-service details.	Validate required fields, recheck the fare, and create the passenger booking record.
4. Pay	Complete checkout using the enabled payment method.	Record payment status, currency, reference, fees, and booking association.
5. Ticket	Receive a booking confirmation and ticket information.	Move the confirmed PNR into the configured ticket issuance and document workflow.
6. Service	Request a change, cancellation, or refund when permitted.	Apply supplier rules, track status, and preserve a clear servicing history.

Fare, inventory, and booking accuracy

Airline reservation software must preserve the conditions behind each displayed offer. A low headline fare is not useful when baggage, taxes, refundability, or change penalties disappear during checkout.

The booking flow can present cabin, fare family, baggage allowance, stops, duration, supplier conditions, and final totals before payment. Availability and price revalidation help identify supplier changes before the reservation is confirmed.

check_circleFare rules remain connected to the selected itinerary
check_circleTaxes, service fees, markups, and payment charges are itemized
check_circleBooking status reflects supplier and payment responses

PNR and ticket servicing

The PNR is the operational reference that connects travelers, segments, contacts, payment details, supplier references, and ticket records. Support teams need this information in one place when a customer requests help.

A configured servicing workflow helps staff review booking history, fare conditions, schedule notices, ticket status, and previous actions before processing a change or cancellation. Actual exchange and refund actions remain subject to the connected supplier and fare rules.

check_circlePassenger, segment, supplier, and ticket references
check_circleConfirmation, invoice, voucher, and notification records
check_circleChange, cancellation, and refund status history

Reservation controls for commercial teams

Give sales, support, finance, and administrators the booking information relevant to their responsibilities.

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Roles and permissions

Control access to reservations, payments, ticket records, agent accounts, and administrative settings.

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Markups and service fees

Configure commercial pricing rules by channel, agent, route, supplier, or other supported conditions.

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Payments and balances

Track customer payments, B2B balances, transaction references, and booking-level financial status.

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Booking notifications

Send configured confirmations and status messages for reservations, payments, tickets, and changes.

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Reservation reporting

Review booking volume, sales value, cancellation status, channel performance, and operational queues.

history

Action history

Keep a traceable record of booking updates so support and management can follow what changed.

Plan the right implementation scope

The best airline reservation system is not defined by the longest feature list. It is the platform that matches your inventory sources, selling channels, payment markets, servicing responsibilities, and internal team.

Before deployment, confirm supplier credentials, target routes, currencies, languages, customer types, payment gateways, ticketing responsibility, and post-booking support model.

Discuss your reservation scope arrow_forward

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Inventory sources

GDS, NDC, direct airline, consolidator, or aggregator connections.

devices

Selling channels

B2C website, B2B agent portal, mobile experience, or API distribution.

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Payment model

Online gateways, agent balances, currencies, fees, and payment confirmation.

support

Servicing model

Ticket issuance, schedule changes, exchanges, cancellations, and refunds.

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Frequently asked questions

An airline reservation system manages the passenger booking lifecycle from flight search and fare display to passenger records, PNR creation, payment, ticketing, changes, and cancellation.

Airline Reservation System for PNR, Payments, Ticketing, and Passenger Servicing