Passenger reservations and ticketing
Airline reservation system for PNR, payments and ticketing
Run the whole passenger booking lifecycle on one record: flight search and fares, seat availability, passenger and document details, PNR creation, payment, ticket issuance, changes, cancellations and refunds.
- Flight search and fares
- PNR and booking records
- Ticketing and servicing
- GDS, NDC and airline APIs
Reservation software
One airline reservation system from search to issued ticket
PHPTRAVELS gives airlines, flight sellers, consolidators and travel platforms a branded B2C and B2B reservation flow. Price, passenger, payment and supplier records stay aligned at every stage, so your team services a booking from the same record the customer created.
- Connect GDS, NDC, airline or consolidator APIs with your own credentials
- Set fare display, markups, service fees and payment methods per channel
- Customers search, choose a fare and enter passenger and document details
- Create the PNR, take payment and move it to ticket issuance
- Handle changes, cancellations and refunds under the fare rules
- From
- Dubai (DXB)
- To
- London (LHR)
- Depart
- 12 Nov
- Return
- 19 Nov
- Passengers and cabin
- 2 adults · Economy
Reservations
Every PNR with its fare, payment and ticket status
Sales and support teams see the source, fare conditions, payment and ticket status of each reservation in one queue.
- GDSPNR K7QX2M · DXB to LHRReturn · 2 adults · Economy flex–total
- NDCPNR 8HJ4TR · JFK to CDGOne-way · 1 adult · Business–total
- APIPNR Q2LM9D · KHI to JEDReturn · 3 passengers · B2B agent–total
One-way, return and multi-city
Routes, dates, cabins and passenger types, with stops, duration and baggage shown on every fare.
Fare rules, taxes and ancillaries
Fare families, baggage, change and refund terms, taxes, fees and extras itemised before payment.
Cabin and seat availability
Cabin class and seat availability from the connected source, with seat selection where the supplier offers it.
Passenger and document details
Names, contacts, passports and special service requests validated before the booking is created.
PNR, invoice and ticket records
Segments, supplier references, invoice, voucher and ticket numbers kept together on each booking.
Fare and availability recheck
Price and seats are revalidated before payment, so supplier changes show up before the reservation is confirmed.
Reservation lifecycle
From flight search to issued ticket
Each stage has a customer step and a system control, and both write to the same booking record.
Search
Request current schedules, availability and fares from every connected source.
Select
Compare stops, baggage, fare family and change terms, with the rules kept on the offer.
Book
Validate traveller and document details, recheck the fare and create the PNR.
Pay
Record payment status, currency, reference and fees against the booking.
Ticket
Move the confirmed PNR into ticket issuance and send the confirmation.
Service
Apply supplier rules to changes, cancellations and refunds, with a full history.
Airline content
GDS, NDC and airline APIs in one reservation flow
Bring availability and fares from several sources into one search, while supplier rules stay attached through booking and servicing.
GDS connectivity
Connect supported global distribution systems for flight content, reservations and ticketing workflows.
NDC distribution
Use supported NDC connections for airline offers, richer content, fare products and order-based workflows.
Airline and consolidator APIs
Scope direct airline, consolidator or aggregator connections around your markets and commercial agreements.
Flight suppliers you can connect:
Seeru
Amadeus
Duffel
Google Flights
Kayak
Kiwi
Mystifly
PKfare
Sabre
TBO Holidays
Travelport
Back office
Reservation controls for sales, support and finance
Each team sees the booking information it is responsible for, with permissions set by the administrator.
Roles and permissions
Control access to reservations, payments, ticket records, agent accounts and settings.
Markups and service fees
By channel, agent, route or supplier, as fixed amounts or percentages.
Payments and balances
Customer payments, B2B agent balances and transaction references on every booking.
Booking notifications
Confirmations and status messages for reservations, payments, tickets and changes.
Reservation reports
Booking volume, sales value, cancellations, channel performance and open queues.
Action history
A traceable log of booking updates, so support and managers can see what changed.
Compare
Manual ticketing desk vs an airline reservation system
Many flight sellers still quote from a terminal and confirm by email. This is what changes with a reservation system.
| Task | Manual ticketing desk | PHPTRAVELS |
|---|---|---|
| Fares | Manual ticketing deskQuoted from a terminal screen and retyped into emails | PHPTRAVELSLive fares with rules, baggage and taxes in the search |
| Price changes | Manual ticketing deskOften found after the customer has paid | PHPTRAVELSFare and availability rechecked before payment |
| Booking records | Manual ticketing deskSpread across terminals, inboxes and spreadsheets | PHPTRAVELSOne PNR record with segments, payment and ticket numbers |
| Payment | Manual ticketing deskTransfers matched to bookings by hand | PHPTRAVELSPayment status and reference stored on each booking |
| Changes and refunds | Manual ticketing deskHandled from email threads and memory | PHPTRAVELSFare rules, status and action history on the booking |
| Agent sales | Manual ticketing deskAgents call or email for every quote | PHPTRAVELSB2B portal with agent markups and balances |
Use cases
Built for the way you sell and service flights
OTAs and flight sellers
B2C search, checkout and self-service for travellers buying flights online.
Consolidators and ticketing agencies
B2B agent access with markups and balances, plus central ticket servicing.
Airlines and travel platforms
Branded reservation flows on your own content, NDC offers or partner APIs.
Why PHPTRAVELS
Your reservation system, on your terms
Source code included
Self-hosted under a commercial licence, so your developers can adapt the booking flow.
B2C and B2B
One installation for your public booking site and your agent portal.
24 languages
Sell in your markets' languages and currencies, including right-to-left.
Scoped to your suppliers
Integrations planned around your credentials, routes and commercial agreements.
FAQ
Airline reservation system questions
What flight sellers and airlines ask before planning a reservation project.
Talk to salesAn airline reservation system manages the passenger booking lifecycle: flight search and fare display, passenger records, PNR creation, payment, ticketing, changes and cancellations.
Yes. The reservation flow can be connected to supported GDS, NDC, airline and flight supplier APIs. The final integration scope depends on the supplier you choose and your commercial agreement with them.
Yes. One deployment can run a customer-facing B2C booking flow and controlled B2B access for agents, with their own pricing, markups, balances and booking management.
The booking moves through payment, ticket issuance and confirmation, then servicing: changes, cancellations and refunds follow the supplier's fare rules and your configured process.
No. This system covers passenger reservations and ticket servicing. Airline management software has a broader scope that can include schedules, operations, crew and revenue control.
Yes. Every plan includes the full source code under a commercial licence and you host it yourself, so your developers can change the reservation flow.
Keep exploring
More from the platform
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