The present and future of travel agencies around the globe.
The travel industry has seen many changes over the decades and even more, changes are expected to be seen in the coming future. Multiple different factors are contributing to this constantly changing world of the travel industry, for example, the increased levels of awareness amongst people and the technological advances being experienced. Not only the travel industry in different parts of the world has experienced a positive change, but they have also had to face many hurdles and difficulties because of the facilities being provided by Uber, Airbnb, Skyscanner, etc. These three platforms have completely transformed and dismantled the way we view traveling in general and have also disrupted some of the profound changes that were observed in the travel industries in previous years. The increased levels of demand for online travel agencies have been quite obvious over the years. Online travel agencies have completely taken over the tasks of booking tickets and making hotel reservations which were once the responsibilities of the virtual travel agencies. Yes, virtual travel industries are still there but the constantly growing market of online travel agencies is slowly and gradually taking over them.
A very big part of the revenues and the profits that are being generated in the travel agency comes from the commissions that the travel agents earn through providing their services that are being demanded by the customers but the way those commissions are earned today has changed greatly if we compare it to the way they were earned, let us say, ten years ago. There was a phase in the 1990s when the travel agencies stopped paying commissions to their agents, back then a lot of extra services were started to be provided and a lot of value was also added in those services to earn more. Just like the 1990s, service providers like Uber and Airbnb have gradually started to take over the commissions being earned by the agents. Even though these service providers are gradually taking over the commissions being earned by private travel agents, this, however, is still not a very big problem. That is because along with the increase in the offerings of these service providers, travel agencies have also started coming up with different ways to up their game in the world of the travel industry for example by offering different types of holiday packages. The travel agencies have come up with different ways to keep u with the constantly growing markets however to secure a bright future, travel agencies must be innovative and are successful in capturing the attention of their target audience.
One of the smartest ways to keep that captured interest within your organization is to add value to whatever you are offering to your client. The best way to add value to the services being provided by your organization is to focus on the tiny details, for example, the level of ease and comfort you can create for your clients when they are traveling. Things that can create ease and comfort for your client can include things like the type of hotels you get booked, the internet connectivity of that particular country, finding the appropriate traveling season for your client and currency exchange. Your client may not focus on these tiny details in the beginning but in case they end up facing any inconvenience in their trip, they might end up blaming you. That is why it is important to keep these things in mind, which will also help you to create more value for your services. Another way of adding value to your services can be to make useful recommendations to your client, for example, an attractive tourist destination that your client might be interested in.
When we talk about the growth and the future of the world of travel industries, it can be said that the travel industry has the potential to do wonders in different areas of interest however those wonders are not being observed by the naked eye. A reason for that is that with the high levels of unpredictability, travel agencies prefer to keep things old fashioned and they prefer to keep functioning the way they have been. They are generally scared of taking new risks which results in them missing out on the opportunities as well. Another very important thing that should be kept in mind is the constantly increasing technological advances. Different travel agencies all over the globe have started using those technologies within their organizations and have started exploring new concepts. This has not only made the lives of the travel agents easier but also the lives of their respective clients as there are lesser complications involved and there is a lesser chance of things going wrong. If the travel agencies continue to make use of technology productively then it can confidently be said that the world of travel is bound to bloom in the future.